Table 4 Components and characteristics of the AFHS Model in Colombia
From: Documenting good practices: scaling up the youth friendly health service model in Colombia
Component | Characteristics |
|---|---|
Access and opportunity in service delivery | Infrastructure and geographical accessibility |
Physical setting | |
Identification of the service | |
Differentiated hours of operation and appointment scheduling | |
Enabled services based on national policies in sexual and reproductive health | |
Acknowledgment of services by adolescents and young people | |
Health professionals and staff | Trained in adolescent friendly and differentiated services |
Confidential | |
Respectful of cultural and gender diversity, economic situation, etc. | |
Capable to identify prejudices, stereotypes and emotions that make it difficult to empathize or provide services | |
Not feeling obligated to abandon personal beliefs or values; but willing to understand views of adolescents | |
Administrative and management procedures | Suitable to provide comprehensive services |
Adoption of national standards and policies (Decree 1011 of 2006) | |
Readjusted route that adolescents and young people follow from the moment they enter until they leave the facility | |
Availability of a wide range of services | Defined according to the set up of care and the needs of young people |
Continued with other levels of care/reference and counter-reference levels | |
Youth, social, and community participation as well as inter-sectorial coordination | Services empowered by young people |
Inter-sectorial actions | |
Working agreements with social organizations |