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Table 4 Sociodemographic profile, client satisfaction index and quality of services index among 569 women who received abortion services at 16 selected accredited facilities between April and May 2013

From: Expanding availability of safe abortion services through private sector accreditation: a case study of the Yukti Yojana program in Bihar, India

  Number Percent
Type of service received
 Induced abortion 325 (57)
 Postabortion care 144 (43)
Marital status
 Married 558 (98)
 Not married 11 (2)
Living children
 None 40 (7)
 1–2 245 (44)
 ≥ 3 287 (49)
Holding BPL card
 Yes 303 (53)
 No 266 (47)
Wealth index
 Low 404 (71)
 Medium 160 (28)
 High 5 (1)
Place of residence
 Same town 151 (26)
 Other town 44 (8)
 Village 374 (66)
Distance traveled in km
 Mean 16.6  
 (SD) (17.3)  
Client satisfaction indexa
 High 261 (46)
 Moderate 249 (44)
 Low 59 (10)
Quality of services indexb
 High 185 (33)
 Moderate 205 (36)
 Low 179 (31)
  1. BPL below poverty line
  2. aClient Satisfaction Index, range 0–14: Low = 0–9, Moderate = 10–12, High = 13–14
  3. bQuality of Services Index, range 0–7: Low = 0–3, Moderate = 4–5, High = 6–7