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Table 1 Quantitative/qualitative indicators collected in the study

From: mHealth information for migrants: an e-health intervention for internal migrants in Vietnam

Type of services Quantitative indicators (Survey of female workers) Qualitative indicators
Hotline • Frequency of services
• Ranking frequent topic of call
• Number of calls over time
• % of women ever heard about the services
• % of women ever used services
• Ranking about quality/importance of services
• In-depth information about issues when implementing services from service provider (hotline expert)
• In-depth information about relevance, quality and usefulness of services from female workers
Map of health care services providers • Number of health services provided surveyed and presented in map
• % of women ever received map
• % of women ever used map to find health care providers
• Ranking about quality/importance of services
• In-depth information about relevance, quality and usefulness of services from female workers
SMS • Frequency of services
• Number of SMS developed
• Number of SMS sent over time
• Major topic of SMS sent
• % of women ever heard about the services
• % of women ever used services
• Ranking about quality/importance of services
• In-depth information about relevance, quality and usefulness of services from female workers