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Table 2 Counselling received at post-intervention and baseline and satisfaction with overall service

From: Evaluating the impact of a quality management intervention on post-abortion contraceptive uptake in private sector clinics in western Kenya: a pre- and post-intervention study

 

Baseline

Post-intervention

 

Counselling received

N (%)

N (%)

p-value

 Provider gave information about pregnancy preventiona

218 (54.5)

223 (61.4)

0.051

 Provider asked about FP methods used beforea

231 (57.8)

263 (71.3)

< 0.001

 Provider asked about problems with previous methodsa

146 (36.8)

174 (47.2)

< 0.001

 Mean number of methods counselled onc

2.9

3.3

0.002

Reasons given for not taking same day PAFP at baseline and post-intervention, among those who did not receive a method

 Method not available or too expensiveb

29 (9.0)

26 (10.2)

0.834

 Partner was not available to give consentb

2 (0.6)

8 (3.1)

0.047

 Family planning not neededb

13 (4.0)

17 (6.7)

0.182

 Opposition to FPb

1 (0.3)

1 (0.4)

0.867

 Doesn’t like FPb

25 (7.8)

38 (15.0)

0.011

 Undecidedb

207 (64.3)

131 (51.6)

0.013

 Did not receive any or enough informationb

35 (10.9)

11 (4.3)

0.005

Client satisfaction with service

 Provider gave clear instructionsa

231 (57.9)

253 (68.8)

0.001

 Provider made client feel comfortablea

357 (89.7)

340 (92.1)

0.271

 Provider took enough timea

371 (93.0)

355 (96.7)

0.023

 Friendliness and respect from staffa

347 (87.0)

319 (87.2)

0.966

 Price charged for overall servicea

210 (52.9)

207 (56.9)

0.297

 Procedurea

264 (66.7)

257 (70.4)

0.266

 Overall experiencea

344 (86.6)

314 (86.5)

0.92

 Would recommend a frienda

373 (95.6)

345 (97.5)

0.266

  1. Notes:
  2. For reasons given for not taking same day PAFP at baseline, percentages may not add up to 100 as multiple responses were possible
  3. For ‘provider gave clear instructions’, ‘provider made client feel comfortable’, and ‘provider took enough time’, table shows percentage reporting this was true
  4. For ‘staff were friendly and respectful’, ‘price charged for overall service’, ‘procedure’ and ‘overall experience’, table shows percentage reporting this as good or very good
  5. For ‘would recommend a friend’, table shows percentage reporting they would be likely or very likely to recommend a friend
  6. Denominators:
  7. aAll women
  8. b Women who did not receive a method
  9. cWomen who received counselling on pregnancy prevention