Table 2 Bivariate and Multivariate analysis of factors associated with client satisfaction to family planning services
Variable | Client satisfied Number (%) | Unadjusted OR [95% CI] | Adjusted OR [95% CI] |
|---|---|---|---|
Service readiness | |||
Low | 163 (10.2) | Ref. | Ref. |
Medium | 1079 (67.8) | 1.3 [0.6–2.7] | 1.3 [0.6–2.7] |
High | 351 (22.0) | 2.7 [1.1–6.3] | 2.5 [1.1–6.0] |
Managing authority | |||
Public | 1355 (85.1) | Ref. | Ref. |
Private | 238 (14.9) | 2.1 [0.9–4.9] | 2.3 [1.1–5.0] |
Facility type | |||
Hospital | 362 (22.7) | Ref. | Ref. |
Health center | 348 (21.9) | 0.8 [0.5–1.2] | 0.8 [0.4–1.5] |
Clinic & dispensary | 883 (55.4) | 1.2 [0.7–2.3] | 1.2 [0.5–2.3] |
Facility location | |||
Rural | 887 (55.7) | Ref. | Ref. |
Urban | 706 (44.3) | 1.1 [0.6–1.7] | 1.1 [0.6–2.0] |
Routine management meetings | |||
No | 194 (12.2) | Ref. | Ref. |
Yes | 1399 (87.8) | 1.1 [0.4–3.1] | 1.1 [0.4–3.4] |
External supervision | |||
No | 323 (20.3) | Ref. | Ref. |
Yes, < 3 months | 955 (59.9) | 1.1 [0.6–2.0] | 1.2 [0.7–2.2] |
Yes, > 3 months | 315 (19.8) | 1.8 [0.9–3.8]. | 2.0 [0.9–4.2] |
Sex of the Provider | |||
Male | 1403 (88.1) | Ref. | Ref. |
Female | 190 (11.9) | 1.3 [0.6–2.6] | 1.2 [0.5–2.8] |
Working experience | |||
5 years and less | 961 (60.4) | Ref. | Ref. |
More than 5 years | 630 (39.6) | 0.9 [0.5–1.4] | 0.9 [0.5–1.3] |
Qualification | |||
Clinician | 51 (3.2) | Ref. | Ref. |
Nurses | 1542 (96.8) | 0.8 [0.3–2.6] | 0.8 [0.3–2.8] |
Age of client | |||
< 20 | 153 (9.6) | Ref. | Ref. |
20–29 | 834 (52.4) | 0.3 [0.1–0.7] | 0.3 [0.1–0.7] |
30–39 | 495 (31.0) | 0.4 [0.2–0.9] | 0.4 [0.2–1.1] |
> =40 | 111 (7.0) | 0.4 [0.1–1.4] | 0.4 [0.1–1.5] |
Education | |||
No | 258 (16.2) | Ref. | Ref. |
Yes | 1335 (83.2) | 0.9 [0.5–1.6] | 0.9 [0.5–1.7] |