Table 1 Description of Variables
Dependent variable | Operationalization |
|---|---|
Overall satisfaction with family planning services | Satisfied/Not or sometimes satisfied |
Independent variables | |
Measure: healthcare logistics | |
Wait time | < 30 min/30–60 min/ > 60 min |
Was offered sufficient consultation time | Yes/No |
Was not attended to during visit | Has occurred/Has not occurred |
Did not receive contraceptive method because is unavailable | Has occurred/Has not occurred |
Measure: functional value of services | |
Did not receive preferred contraceptive method | Has occurred/Has not occurred |
Level of satisfaction with current contraceptive method (acquired at clinic) | Not or slightly satisfied/Fairly or very satisfied |
The motive for my visit was addressed | Yes/No |
Measure: quality of interpersonal relations | |
Was given the opportunity to ask questions and clarify doubts during consultation | Yes/No |
Received sufficient information | Has occurred/Has not occurred |
Was interrupted during consultation | Occurred a lot/Occurred a few times or did not occur |
Perceived that medical care received was poor | Has occurred/Has not occurred |
Was treated respectfully by staff | Yes/No |
Was treated kindly by staff | Yes/No |
Enjoyed eye contact with staff | Yes/No |
My opinions were taken into consideration | Has occurred/Has not occurred |
Felt judged by staff | Has occurred/Has not occurred |
Control variables | |
Residential state | Morelos/ Puebla/ Queretaro |
Socioeconomic status | Low/Medium/High |
Sex | Male/Female |
Age | < 20 years/20–35 years/ > 35 years |
Marital status | Married or in a formal relationship/ Divorced-widowed-single |
Years of formal education | < 6/6–9/ > 9 years |
Prior pregnancies | 0/1/≥2 |
Length of time attending care at the clinic | < 1 year/1–3 years/> 3 years |