Overall satisfaction with family planning services
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Satisfied/Not or sometimes satisfied
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Independent variables
| |
Measure: healthcare logistics
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Wait time
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< 30 min/30–60 min/ > 60 min
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Was offered sufficient consultation time
|
Yes/No
|
Was not attended to during visit
|
Has occurred/Has not occurred
|
Did not receive contraceptive method because is unavailable
|
Has occurred/Has not occurred
|
Measure: functional value of services
|
Did not receive preferred contraceptive method
|
Has occurred/Has not occurred
|
Level of satisfaction with current contraceptive method (acquired at clinic)
|
Not or slightly satisfied/Fairly or very satisfied
|
The motive for my visit was addressed
|
Yes/No
|
Measure: quality of interpersonal relations
|
Was given the opportunity to ask questions and clarify doubts during consultation
|
Yes/No
|
Received sufficient information
|
Has occurred/Has not occurred
|
Was interrupted during consultation
|
Occurred a lot/Occurred a few times or did not occur
|
Perceived that medical care received was poor
|
Has occurred/Has not occurred
|
Was treated respectfully by staff
|
Yes/No
|
Was treated kindly by staff
|
Yes/No
|
Enjoyed eye contact with staff
|
Yes/No
|
My opinions were taken into consideration
|
Has occurred/Has not occurred
|
Felt judged by staff
|
Has occurred/Has not occurred
|
Control variables
|
Residential state
|
Morelos/ Puebla/ Queretaro
|
Socioeconomic status
|
Low/Medium/High
|
Sex
|
Male/Female
|
Age
|
< 20 years/20–35 years/ > 35 years
|
Marital status
|
Married or in a formal relationship/ Divorced-widowed-single
|
Years of formal education
|
< 6/6–9/ > 9 years
|
Prior pregnancies
|
0/1/≥2
|
Length of time attending care at the clinic
|
< 1 year/1–3 years/> 3 years
|