Skip to main content

Table 3 Logistic regression model: crude and adjusted odds ratios for factors affecting overall user satisfaction

From: Overall user satisfaction with family planning services and associated quality care factors: a cross-sectional analysis

  Odds ratio crude (95% CI) Odds ratio adjusted (95% CI)
Residential state
 Morelos 1.00 1.00
 Puebla 1.43 (0.90–2.26) 1.19 (0.61–2.32)
 Queretaro 0.97 (0.62–1.54) 0.96 (0.49–1.89)
Socioeconomic status
 Low 1.00 1.00
 Medium 0.98 (0.61–1.56) 1.12 (0.55–2.26)
 High 0.61 (0.36–1.03) 0.97 (0.40–2.33)
Sex   
 Male 1.00 1.00
 Female 1.00 (0.58–1.74) 0.89 (0.40–1.97)
Age group
 < 20 years 1.00 1.00
 20–34 0.83 (0.46–1.53) 0.38 (0.15–1.01)
  > 35 1.21 (0.61–2.40) 0.50 (0.16–1.60)
Marital status
 Married or living in union 1.00 1.00
 Divorced, widowed or single 1.47 (0.93–2.31) 1.09 (0.51–2.32)
Years of formal education
 < 6 years 1.00 1.00
 6–9 years 0.78 (0.39–1.59) 1.50 (0.51–4.32)
  > 9 years 0.50 (0.23–1.06) 0.88 (0.26–2.96)
Prior pregnancies
 0 1.00 1.00
 1 1.03 (0.53–2.01) 3.06 (1.01–9.27)
  ≥ 2 1.52 (0.81–2.84) 4.60 (1.42–14.93)
Length of time attending care at the clinic
 < 1 year 1.00 1.00
 1–3 1.50 (0.88–2.56) 1.54 (0.71–3.33)
  > 3 1.00 (0.65–1.55) 1.08 (0.54–2.16)
Wait time
 > 60 min 1.00 1.00
 30–60 min 2.29 (1.41–3.72) 0.85 (0.44–1.64)
  < 30 min 4.39 (2.61–7.38) 2.10 (1.01–4.34)
Was offered sufficient consultation time
 No 1.00 1.00
 Yes 8.08 (5.31–12.31) 2.35 (1.26–4.37)
Was not attended to during visit
 Has occurred 1.00 1.00
 Has not occurred 5.33 (3.44–8.27) 1.13 (0.54–2.39)
Did not receive contraceptive method because was unavailable
 Has occurred 1.00 1.00
 Has not occurred 1.96 (1.26–3.03) 1.21 (0.63–2.33)
Did not receive preferred contraceptive method
 Has occurred 1.00 1.00
 Has not occurred 5.87 (2.87–11.97) 1.78 (0.62–5.11)
Level of satisfaction with current contraceptive method (acquired at clinic)
 Not or slightly satisfied 1.00 1.00
 Fairly or very satisfied 3.54 (2.02–6.16) 1.79 (1.03–3.11)
The motive for the visit was addressed
 No 1.00 1.00
 Yes 11.38 (6.78–19.07) 2.71 (1.29–5.71)
Was given the opportunity to ask questions and clarify doubts during consultation
 No 1.00 1.00
 Yes 10.54 (6.69–16.61) 2.31 (1.21–4.43)
Received sufficient information
 Has occurred. 1.00 1.00
 Has not occurred. 4.62 (3.12–6.84) 3.38 (1.88–6.06)
Was interrupted during consultation
 Occurred a lot 1.00 1.00
 Occurred a few times or did not occur 4.79 (3.23–7.12) 1.97 (1.10–3.51)
Perceived that medical care received was poor
 Has occurred 1.00 1.00
 Has not occurred 7.75 (5.02–11.95) 1.16 (0.51–2.66)
Was treated respectfully by staff
 No 1.00 1.00
 Yes 11.82 (7.01–19.91) 2.18 (0.73–6.50)
Was treated kindly by staff   
 No 1.00 1.00
 Yes 10.94 (6.86–17.46) 1.65 (0.60–4.56)
Enjoyed eye contact during conversations with staff
 No 1.00 1.00
 Yes 5.27 (3.51–7.91) 1.40 (0.75–2.62)
The users´ opinions were taken into consideration
 Has occurred 1.00 1.00
 Has not occurred 8.01 (4.96–12.91) 2.58 (1.14–5.85)
Felt judged by staff
 Has occurred 1.00 1.00
 Has not occurred 5.95 (3.43–10.34) 0.98 (0.38–2.53)