Table 3 Functionality attributes of the mobile phone application by gender
Attribute | Male, N (%) | Female, N (%) | All, N (%) | P-value |
|---|---|---|---|---|
Clinics’ responsiveness | ||||
Responsive | 66 (47.5) | 140 (59.6) | 206 (55.1) | 0.114 |
Somewhat responsive | 31 (22.3) | 36 (15.3) | 67 (18.4) | |
Neutral | 11 (7.9) | 21 (8.9) | 32 (8.6) | |
Somewhat unresponsive | 09 (6.5) | 15 (6.4) | 24 (6.2) | |
Unresponsive | 22 (15.8) | 23 (9.8) | 45 (12.0) | |
Delivery speed | ||||
Fast | 57 (41.0) | 111 (47.2) | 168 (44.9) | 0.37 |
Neutral | 53 (38.1) | 70 (29.8) | 114 (31.9) | |
A little late | 16 (11.5) | 26 (11.1) | 42 (11.2) | |
Very late | 13 (9.4) | 28 (11.9) | 41 (11.0) | |
Substantial discount | ||||
Discounted good or service | 99 (71.2) | 204 (86.8) | 303 (81.0) | 0.001* |
Discounted transportation | 16 (11.5) | 14 (6.0) | 30 (8.1) | |
No discount | 24 (17.3) | 17 (7.2) | 41 (11.0) | |
Ease of payment | ||||
Easy | 79 (56.8) | 163 (69.4) | 242 (64.7) | 0.079 |
Neutral | 38 (27.3) | 42 (17.9) | 80 (21.4) | |
Somewhat difficult | 12 (8.6) | 19 (8.1) | 31 (8.3) | |
Very difficult | 5 (7.2) | 11 (4.7) | 21 (5.6) | |
Experience of in-app ads | ||||
Very distracting | 02 (1.4) | 04 (1.7) | 06 (1.6) | 0.225 |
Somewhat distracting | 05 (3.6) | 07 (3.0) | 12 (3.2) | |
Neutral | 08 (5.8) | 10 (4.3) | 18 (4.8) | |
Minor distraction | 28 (20.1) | 26 (11.9) | 56 (15.0) | |
Not distracting at all | 96 (69.1) | 186 (79.2) | 282 (75.4) | |
Ease of use of app | ||||
Very easy | 68 (48.9) | 120 (51.1) | 188 (50.3) | 0.915 |
Easy | 36 (25.9) | 63 (26.8) | 99 (26.5) | |
Neutral | 13 (9.4) | 18 (7.7) | 31 (8.3) | |
Difficult | 22 (15.8) | 34 (14.5) | 56 (15.0) | |
Ease of in-app instructions | 0.503 | |||
Very easy | 62 (43.2) | 106 (45.1) | 166 (44.4) | |
Easy | 64 (45.3) | 91 (38.7) | 154 (41.2) | |
Neutral | 05 (3.6) | 13 (5.5) | 18 (4.8) | |
Difficult | 11 (7.9) | 25 (10.6) | 36 (9.6) |