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Table 3 Evaluation summary

From: Promoting respectful maternity care using a behavioral design approach in Zambia: results from a mixed-methods evaluation

 

Baseline

Endline

Monitoring

Time period

September–mid October 2019

Mid November–December 2019

Oct–December 2019

Study sites

5 comparison

5 implementation

5 implementation

Data sources

 Client

Quantitative

Quantitative and qualitative

 

Total: 60

Intervention: 28

Comparison: 32

Total: 92

Intervention: 47

Comparison: 45

Interview with in-charge (n = 5)

 Provider

Quantitative

Quantitative and qualitative

 

Total: 33

Intervention: 18

Comparison: 15

Total: 35

Intervention: 22

Comparison: 13

Observations in implementation facilities (n = 10)

Measures

Client

 • Client reported instances of disrespect and abuse

 • Client reported pain management support

 • Satisfaction with care

 • Expectations for care

 • Post-delivery care seeking behavior

 

Provider

 • Perception of disrespect and abuse

 • Self-reported disrespectful and abusive behavior

 • Witness disrespectful abuse and behavior by colleague

 • Knowledge of pain management techniques

 • Importance of support and pain management during delivery

 • Client requests pain management support

 • Pain management techniques use

 • Perceived Stress Scale

 • Provider Empathy Index