| Mean scores (SD) of women with no complications (n = 1058) | Mean scores (SD) of women with mild complications (n = 110) | Mean scores (SD) of women with severe complications (n = 236) | P-value |
---|---|---|---|---|
Supportive care, mean (SD) | 68.0 (14.1) | 66.2 (14.6) | 64.3 (15.8) | 0.00 |
Time to care | 2.33 (0.87) | 2.36 (0.86) | 2.16 (1.08) | 0.04 |
Labor support | 1.88 (1.12) | 1.75 (1.14) | 1.96 (1.23) | 0.28 |
Delivery support | 0.81 (1.14) | 0.45 (0.87) | 0.50 (0.97) | 0.00 |
Talked about feeling | 1.61 (1.05) | 1.66 (1.04) | 1.54 (1.14) | 0.55 |
Support anxiety | 1.64 (1.16) | 1.66 (1.17) | 1.51 (1.21) | 0.28 |
Attention when need help | 2.09 (0.90) | 2.25 (0.84) | 2.04 (1.06) | 0.14 |
Took best care | 2.34 (0.74) | 2.39 (0.69) | 2.25 (0.94) | 0.19 |
Control pain | 1.41 (1.18) | 1.82 (1.20) | 1.58 (1.18) | 0.00 |
Trust | 2.33 (0.77) | 2.4 (0.78) | 2.31 (0.92) | 0.61 |
Enough staff present | 2.05 (1.01) | 2.01 (0.93) | 2.09 (1.01) | 0.77 |
Crowded | 1.90 (1.10) | 1.86 (1.04) | 1.71 (1.11) | 0.06 |
Clean environment | 2.02 (0.47) | 1.95 (0.30) | 2.05 (0.44) | 0.16 |
Water at facility | 2.45 (0.79) | 2.42 (0.75) | 2.36 (0.90) | 0.30 |
Electricity at facility | 2.47 (0.78) | 2.64 (0.62) | 2.56 (0.84) | 0.04 |
Felt safe at facility | 2.50 (0.72) | 2.56 (0.76) | 2.53 (0.78) | 0.64 |
Communication and autonomy | 42.7 (20.6) | 47.9 (22.8) | 47.1 (22.1) | 0.00 |
Introduce self | 0.46 (0.87) | 0.45 (0.84) | 0.34 (0.77) | 0.15 |
Called by name | 1.57 (1.23) | 1.44 (1.15) | 1.75 (1.27) | 0.05 |
Involvement in care | 1.81 (1.17) | 1.66 (1.10) | 1.56 (1.24) | 0.01 |
Consent to procedures | 1.54 (1.22) | 1.79 (1.22) | 1.44 (1.30) | 0.05 |
Delivery position choice | 0.77 (1.06) | 0.94 (1.14) | 0.80 (1.12) | 0.28 |
Language | 2.52 (0.74) | 2.6 (0.68) | 2.53 (0.86) | 0.57 |
Explain exams/ procedures | 1.55 (1.20) | 1.17 (1.20) | 1.45 (1.23) | 0.01 |
Explain medicines | 1.65 (1.20) | 1.54 (1.30) | 1.34 (1.27) | 0.00 |
Able to ask questions | 1.50 (1.14) | 1.36 (1.10) | 1.37 (1.23) | 0.18 |
Dignity and respect domain | 79.9 (18.2) | 82.8 (18.0) | 82.5 (18.6) | 0.03 |
Treated with respect | 2.37 (0.79) | 2.15 (0.85) | 2.33 (0.86) | 0.03 |
Friendly | 2.33 (0.81) | 2.15 (0.86) | 2.28 (0.92) | 0.09 |
Verbal abuse | 2.79 (0.61) | 2.66 (0.79) | 2.63 (0.88) | 0.00 |
Physical abuse | 2.93 (0.36) | 2.88 (0.48) | 2.82 (0.60) | 0.00 |
Visual privacy (were covered) | 2.28 (1.09) | 2.44 (0.93) | 2.33 (1.07) | 0.30 |
Record confidentiality | 2.29 (0.86) | 2.6 (0.77) | 2.44 (0.87) | 0.00 |
Additional experience of care indicators | ||||
Bribe | 2.90 (0.41) | 2.89 (0.41) | 2.80 (0.54) | 0.01 |
Lack of privacy during discussions | 2.14 (1.10) | 2.08 (1.15) | 2.26 (1.07) | 0.24 |
Providers ask about pain | 1.51 (1.12) | 1.69 (1.11) | 1.62 (1.19) | 0.15 |
attention during stay at facility | 2.16 (0.84) | 2.27 (0.81) | 2.09 (0.99) | 0.19 |
Allowed to eat and drink | 1.46 (1.16) | 1.67 (1.17) | 1.75 (1.19) | 0.00 |
Patient forced to stay | 2.91 (0.40) | 2.93 (0.40) | 2.90 (0.43) | 0.81 |
Patient treated differently | 2.90 (0.44) | 2.95 (0.27) | 2.83 (0.60) | 0.04 |
Providers showed care | 2.34 (0.79) | 2.31 (0.83) | 2.35 (0.83) | 0.91 |