| C-Section, N = 132 Mean (SD) | Vaginal Delivery, N = 3287 Mean score (SD) | Difference between mean scores | p-value |
---|---|---|---|---|
Supportive care domain1 | 68.3 (SD = 14.6) | 68.2 (SD = 14.2) | 0.1 | 0.96 |
Time to care | 2.26 (1.05) | 2.31 (0.89) | − 0.05 | 0.61 |
Labor support | 1.91 (1.22) | 1.88 (1.15) | 0.03 | 0.79 |
Delivery support | 0.68 (1.14) | 0.75 (1.13) | − 0.07 | 0.54 |
Talk about feeling | 1.86 (1.08) | 1.57 (1.05) | 0.29 | 0.01 |
Support Anxiety | 1.94 (1.21) | 1.70 (1.33) | 0.24 | 0.04 |
Attention when need help | 2.26 (0.90) | 2.07 (0.93) | 0.18 | 0.03 |
Took best care | 2.48 (0.70) | 2.31 (0.78) | 0.17 | 0.01 |
Control pain | 1.75 (1.11) | 1.44 (1.18) | 0.32 | 0.00 |
Trust | 2.50 (0.66) | 2.31 (0.81) | 0.19 | 0.00 |
Enough staff present | 2.35 (0.87) | 2.01 (1.01) | 0.33 |  < 0.001 |
Crowded | 1.81 (1.06) | 1.89 (1.10) | − 0.07 | 0.43 |
Clean environment | 2.15 (0.65) | 2.17 (0.60) | − 0.02 | 0.74 |
Water present at facility | 2.59 (0.69) | 2.40 (0.82) | 0.19 | 0.00 |
Electricity present at facility | 2.52 (0.82) | 2.49 (0.77) | 0.04 | 0.70 |
Felt safe at facility | 2.58 (0.69) | 2.49 (0.74) | 0.09 | 0.16 |
Communication and autonomy domain1 | 55.7 (SD = 22.2) | 40.6 (SD = 20.0) | 15.1 | 0.00 |
Introduce self | 0.54 (1.00) | 0.42 (0.84) | 0.12 | 0.18 |
Called by name | 1.85 (1.25) | 1.55 (1.22) | 0.30 | 0.01 |
Involvement in care | 2.08 (1.15) | 1.78 (1.27) | 0.30 | 0.01 |
Consent to procedures | 1.89 (1.17) | 1.50 (1.23) | 0.39 |  < 0.001 |
Delivery position choice | 0.82 (1.12) | 0.78 (1.07) | 0.04 | 0.70 |
Language | 2.48 (0.83) | 2.52 (0.75) | − 0.04 | 0.70 |
Explain exams/ procedures | 1.88 (1.19) | 1.46 (1.21) | 0.42 |  < 0.001 |
Explain medicines | 1.85 (1.32) | 1.79 (1.28) | 0.06 | 0.63 |
Able to ask questions | 1.75 (1.21) | 1.43 (1.14) | 0.32 | 0.01 |
Dignity and respect domain1 | 84.7 (SD = 16.4) | 80.0 (SD = 18.5) | 4.7 | 0.00 |
Treated with respect | 2.39 (0.88) | 2.33 (0.82) | 0.06 | 0.46 |
Friendly | 2.29 (0.94) | 2.30 (0.84) | 0.00 | 0.91 |
Verbal abuse | 2.73 (0.73) | 2.76 (0.67) | − 0.04 | 0.66 |
Physical abuse | 2.82 (0.54) | 2.91 (0.41) | − 0.09 | 0.07 |
Visual privacy (were covered) | 2.38 (0.73) | 2.59 (0.72) | − 0.22 | 0.00 |
Record confidentiality | 2.42 (0.84) | 2.32 (0.87) | 0.10 | 0.21 |
Additional experience of care indicators | ||||
Bribe | 2.86 (0.47) | 2.88 (0.44) | − 0.02 | 0.65 |
Lack of privacy during discussions** | 2.12 (1.20) | 2.16 (1.09) | − 0.04 | 0.72 |
Providers ask about pain** | 1.84 (1.10) | 1.51 (1.13) | 0.33 | 0.00 |
Received attention during stay at facility** | 2.29 (0.76) | 2.14 (0.88) | 0.15 | 0.04 |
Allowed to eat and drink** | 1.35 (1.18) | 1.54 (1.165) | − 0.19 | 0.09 |
Patient forced to stay** | 2.73 (0.73) | 2.93 (0.35) | − 0.20 | 0.00 |
Patient treated differently** | 2.78 (0.67) | 2.90 (0.44) | − 0.12 | 0.05 |
Providers showed care** | 2.48 (0.76) | 2.32 (0.81) | 0.16 | 0.03 |