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Table 3 Mean satisfaction scores of study participants (N = 400)

From: Dimensions of patient satisfaction with comprehensive abortion care in Addis Ababa, Ethiopia

Characteristic Mean (SD) P 1
Age (n = 400)   0.127
 15–19 82.88 (9.86)  
 20–24 84.77 (9.84)  
 25–34 85.40 (8.97)  
 35–45 88 (11.0)  
Diagnosis type (n = 400)   0.512
 Induced Abortion 85.21 (9.41)  
 Post Abortion Care 84.40 (10.24)  
Gestational age (n = 400)   <0.0013
 First Trimester 84.51 (9.22)  
 Second Trimester 89.50 (11.18)  
Procedure type (n = 400)   0.0024
 Medical abortion 83.53 (9.35)  
 Manual Vacuum Aspiration 86.51 (9.57)  
Facility type (n = 400)   <0.0015
 Public 89.61 (11.54)  
 Private 83.39 (8.06)  
 Marie Stopes (NGO) 82.73 (7.53)  
Relationship status (n = 381)   <0.016
 Married 86.32 (9.64)  
 Living with partner 83.52 (9.21)  
Educational level (n = 400)   0.2037
 No formal education 87.08 (9.44)  
 Primary school 86.97 (9.00)  
 Secondary school 84.51 (9.93)  
 Technical school 83.48 (8.78)  
 University/College Graduate 83.56 (9.91)  
  1. 1Probability of the given result or less
  2. 2Satisfaction scores of physical environment were related with diagnosis type (P < .001)
  3. 3All factors’ satisfaction scores except privacy and confidentiality were found to be related with gestational weeks (P < .05)
  4. 4Apart from physical environment and privacy and confidentiality, all factors’ satisfaction scores were related with procedure type (P < .05)
  5. 5Except physical environment all factors’ satisfaction scores were related with facility type (P < 0.05)
  6. 6Only Physical environment and privacy and confidentiality scores were not related with relationship status (P < .05)
  7. 7All factors’ satisfaction scores except quality of providers were not found to be related with educational levels (P < .05)