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Table 4 Quality of care indicators at baseline and endline, overall and by facility type

From: Integrating postabortion care, menstrual regulation and family planning services in Bangladesh: a pre-post evaluation

  DGFP facilities DGHS facilities Overall
  Baseline (n = 74) Endline (n = 48)   Baseline (n = 31) Endline (n = 59)   Baseline (n = 105) Endline (n = 107)  
  n (%) n (%) p-value n (%) n (%) p-value n (%) n (%) p-value
Procedure Type      0.251      <0.001      0.123
 MVA 72 (97.3) 48 (100)   4 (12.9) 39 (66.1)   76 (72.4) 87 (81.3)  
 Dilation and curettage 2 (2.7) 0 (0)   27 (87.1) 20 (33.9)   29 (27.6) 20 (18.7)  
Any Pain Management Provided 61 (82.4) 46 (95.8) 0.028 29 (93.5) 58 (98.3) 0.232 90 (85.7) 104 (97.2) 0.003
Time Waited before Being Seen by a Provider      0.147      0.127      0.120
 Less than 1 h 44 (59.5) 36 (75.0)   24 (77.4) 44 (74.6)   68 (64.8) 80 (74.8)  
 1–3 h 28 (37.8) 12 (25.0)   4 (12.9) 14 (23.7)   32 (30.5) 26 (24.3)  
 More than 3 h 2 (2.7) 0 (0)   3 (9.7) 1 (1.7)   5 (4.7) 1 (0.9)  
Satisfaction with Amount of Time Waited      0.506      0.013      0.218
 Acceptable 63 (85.1) 43 (89.6)   15 (48.4) 44 (74.6)   78 (74.3) 87 (81.3)  
 Too long 11 (14.9) 5 (10.4)   16 (51.6) 15 (25.4)   27 (25.7) 20 (18.7)  
Satisfaction with Privacy during Treatment      0.390      0.212      0.595
 Satisfied 66 (89.2) 45 (93.8)   12 (38.7) 31 (52.5)   78 (74.3) 76 (71.0)  
 Not satisfied 8 (10.8) 3 (6.2)   19 (61.3) 28 (47.5)   27 (25.7) 31 (29.0)  
Provider Communication Score, mean(SD) 7.4 (2.6) 8.9 (2.3) 0.001 2.1 (3.0) 5.0 (3.3) <0.001 5.8 (3.6) 6.7 (3.5) 0.058
Rating of Care Received      0.038      0.030      0.012
 Excellent or good 55 (74.3) 43 (89.6)   18 (58.1) 47 (79.7)   73 (69.5) 90 (84.1)  
 Fair or poor 19 (25.7) 5 (10.4)   13 (41.9) 12 (20.3)   32 (30.5) 17 (15.9)