Skip to main content

Table 2 Items for person-centered maternity care scale

From: Development of a tool to measure person-centered maternity care in developing settings: validation in a rural and urban Kenyan population

Original Domain Question Referred to in text as Comment
Dignity/Respect 1. How did you feel about the amount of time you waited? Would you say it was very short, just a little long, somewhat long, or very long? Time to care Retained
Dignity/Respect 2. During your time in the health facility did the doctors, nurses, or other health care providers introduce themselves to you when they first came to see you? Introduce self Retained but loads better in rural than urban sample
Dignity/Respect 3. Did the doctors, nurses, or other health care providers call you by your name? Called by name Retained but loads better in rural than urban sample
Dignity/Respect 4. Did the doctors, nurses, or other staff at the facility treat you with respect? Treated with respect Retained
Dignity/Respect 5. Did the doctors, nurses, and other staff at the facility treat you in a friendly manner? Friendly Retained
Dignity/Respect 6. Did the doctors, nurses, and other staff at the facility show they cared for you? Show cared Deleted: correlated with friendly and respect
Dignity/Respect 7. Did you feel the doctors, nurses, or other health providers shouted at you, scolded, insulted, threatened, or talked to you rudely? Verbal abuse Retained
Dignity/Respect 8. Did you feel like you were treated roughly like pushed, beaten, slapped, pinched, physically restrained, or gagged? Physical abuse Retained but loads better in rural than urban sample
Dignity/Respect 9. Did you feel like you were forced to stay at the health facility against your will because you could not pay your bill? Stay against will Deleted: low correlation with other items and low loading in all samples
Privacy/Confidentiality 10. When you were speaking to the doctors, nurses or other staff at the facility, did you feel other people not involved in your care could hear what you were discussing? Auditory privacy Deleted: low correlation with other items and low loading in all samples
Privacy/Confidentiality 11. During examinations in the labor room, were you covered up with a cloth or blanket or screened with a curtain so that you did not feel exposed? Visual privacy Retained
Privacy/Confidentiality 12. Do you feel like your health information was or will be kept confidential at this facility? Record confidentiality Retained
Autonomy 13. Did you feel like the doctors, nurses or other staff at the facility involved you in decisions about your care? Involvement in care Retained
Autonomy 14. Did the doctors, nurses or other staff at the facility ask your permission/consent before doing procedures and examinations on you? Consent to procedures/exams Retained
Autonomy 15. During the delivery, do you feel like you were able to be in the position of your choice? Delivery position choice Retained but loads better in urban than rural sample
Communication 16. Did the doctors, nurses or other staff at the facility speak to you in a language you could understand? Language Retained
Communication 17. Did the doctors and nurses explain to you why they were doing examinations or procedures on you? Explain exams/procedures Retained
Communication 18. Did the doctors and nurses explain to you why they were giving you any medicine? Explain medicines Retained
Communication 19. Did you feel you could ask the doctors, nurses or other staff at the facility any questions you had? Able to ask questions Retained
Social Support 20. Were you allowed to have someone you wanted (outside of staff at the facility, such as family or friends) to stay with you during labor? Labor support Retained
Social Support 21. Were you allowed to have someone you wanted to stay with you during delivery? Delivery support Retained but loads better in urban than rural sample
Supportive Care 22. Did the doctors and nurses at the facility talk to you about how you were feeling? Talk about feeling Retained
Supportive Care 23. Did the doctors, nurses or other staff at the facility support your anxieties and fears? Support anxiety Retained
Supportive Care 24. Did the doctors and nurses ask how much pain you were in? Ask about pain Deleted: correlated with control pain and ask about feeling
Supportive Care 25. Do you feel the doctors or nurses did everything they could to help control your pain? Control pain Retained
Supportive Care 26. When you needed help, did you feel the doctors, nurses or other staff at the facility paid attention? Attention when need help Retained
Supportive Care 27. Did you feel the doctors and nurses paid attention to you during your stay in the facility? Attention during stay Deleted: correlated with attention when needing help
Supportive Care 28. Were you allowed to eat or drink when you were hungry/thirsty? Allowed to eat/drink Deleted: low correlation with other items and low loading in all samples
Trust 29. Did you feel the doctors, nurses or other staff at the facility took the best care of you? Took best care Retained
Trust 30. Did you feel you could completely trust the doctors, nurses or other staff at the facility with regards to your care? Trust Retained
Predictability &transparency of payments 31. During your time at the facility, did any staff at the facility ask you or your family for kitu kidogo? (colloquial translation for bribe) Bribe Deleted: low correlation with other items and low loading in all samples
Stigma & Discrimination 32. During your time in the health facility, would you say you were treated differently because of any personal attributeā€¦ like your age, marital status, number of children, your education, wealth, your connections with the facility, or something like that? Differential treatment Deleted: low correlation with other items and low loading in all samples
Facility environment 33. Do you think there was enough health staff in the facility to care for you? Enough staff Retained
Facility environment 34. Thinking about the labor and postnatal wards, Did you feel the health facility was crowded? Crowded Retained but loads better in urban than rural sample
Facility environment 35. Thinking about the wards, washrooms and the general environment of the health facility, will you say the facility was very clean, clean, dirty, or very dirty? Clean Retained but loads better in rural than urban sample
Facility environment 36. Was there water in the facility? Water Retained
Facility environment 37. Was there electricity in the facility? Electricity Retained
Facility environment 38. In general, did you feel safe in the health facility? Safe Retained