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Table 2 Items for person-centered maternity care scale

From: Development of a tool to measure person-centered maternity care in developing settings: validation in a rural and urban Kenyan population

Original Domain

Question

Referred to in text as

Comment

Dignity/Respect

1. How did you feel about the amount of time you waited? Would you say it was very short, just a little long, somewhat long, or very long?

Time to care

Retained

Dignity/Respect

2. During your time in the health facility did the doctors, nurses, or other health care providers introduce themselves to you when they first came to see you?

Introduce self

Retained but loads better in rural than urban sample

Dignity/Respect

3. Did the doctors, nurses, or other health care providers call you by your name?

Called by name

Retained but loads better in rural than urban sample

Dignity/Respect

4. Did the doctors, nurses, or other staff at the facility treat you with respect?

Treated with respect

Retained

Dignity/Respect

5. Did the doctors, nurses, and other staff at the facility treat you in a friendly manner?

Friendly

Retained

Dignity/Respect

6. Did the doctors, nurses, and other staff at the facility show they cared for you?

Show cared

Deleted: correlated with friendly and respect

Dignity/Respect

7. Did you feel the doctors, nurses, or other health providers shouted at you, scolded, insulted, threatened, or talked to you rudely?

Verbal abuse

Retained

Dignity/Respect

8. Did you feel like you were treated roughly like pushed, beaten, slapped, pinched, physically restrained, or gagged?

Physical abuse

Retained but loads better in rural than urban sample

Dignity/Respect

9. Did you feel like you were forced to stay at the health facility against your will because you could not pay your bill?

Stay against will

Deleted: low correlation with other items and low loading in all samples

Privacy/Confidentiality

10. When you were speaking to the doctors, nurses or other staff at the facility, did you feel other people not involved in your care could hear what you were discussing?

Auditory privacy

Deleted: low correlation with other items and low loading in all samples

Privacy/Confidentiality

11. During examinations in the labor room, were you covered up with a cloth or blanket or screened with a curtain so that you did not feel exposed?

Visual privacy

Retained

Privacy/Confidentiality

12. Do you feel like your health information was or will be kept confidential at this facility?

Record confidentiality

Retained

Autonomy

13. Did you feel like the doctors, nurses or other staff at the facility involved you in decisions about your care?

Involvement in care

Retained

Autonomy

14. Did the doctors, nurses or other staff at the facility ask your permission/consent before doing procedures and examinations on you?

Consent to procedures/exams

Retained

Autonomy

15. During the delivery, do you feel like you were able to be in the position of your choice?

Delivery position choice

Retained but loads better in urban than rural sample

Communication

16. Did the doctors, nurses or other staff at the facility speak to you in a language you could understand?

Language

Retained

Communication

17. Did the doctors and nurses explain to you why they were doing examinations or procedures on you?

Explain exams/procedures

Retained

Communication

18. Did the doctors and nurses explain to you why they were giving you any medicine?

Explain medicines

Retained

Communication

19. Did you feel you could ask the doctors, nurses or other staff at the facility any questions you had?

Able to ask questions

Retained

Social Support

20. Were you allowed to have someone you wanted (outside of staff at the facility, such as family or friends) to stay with you during labor?

Labor support

Retained

Social Support

21. Were you allowed to have someone you wanted to stay with you during delivery?

Delivery support

Retained but loads better in urban than rural sample

Supportive Care

22. Did the doctors and nurses at the facility talk to you about how you were feeling?

Talk about feeling

Retained

Supportive Care

23. Did the doctors, nurses or other staff at the facility support your anxieties and fears?

Support anxiety

Retained

Supportive Care

24. Did the doctors and nurses ask how much pain you were in?

Ask about pain

Deleted: correlated with control pain and ask about feeling

Supportive Care

25. Do you feel the doctors or nurses did everything they could to help control your pain?

Control pain

Retained

Supportive Care

26. When you needed help, did you feel the doctors, nurses or other staff at the facility paid attention?

Attention when need help

Retained

Supportive Care

27. Did you feel the doctors and nurses paid attention to you during your stay in the facility?

Attention during stay

Deleted: correlated with attention when needing help

Supportive Care

28. Were you allowed to eat or drink when you were hungry/thirsty?

Allowed to eat/drink

Deleted: low correlation with other items and low loading in all samples

Trust

29. Did you feel the doctors, nurses or other staff at the facility took the best care of you?

Took best care

Retained

Trust

30. Did you feel you could completely trust the doctors, nurses or other staff at the facility with regards to your care?

Trust

Retained

Predictability &transparency of payments

31. During your time at the facility, did any staff at the facility ask you or your family for kitu kidogo? (colloquial translation for bribe)

Bribe

Deleted: low correlation with other items and low loading in all samples

Stigma & Discrimination

32. During your time in the health facility, would you say you were treated differently because of any personal attribute… like your age, marital status, number of children, your education, wealth, your connections with the facility, or something like that?

Differential treatment

Deleted: low correlation with other items and low loading in all samples

Facility environment

33. Do you think there was enough health staff in the facility to care for you?

Enough staff

Retained

Facility environment

34. Thinking about the labor and postnatal wards, Did you feel the health facility was crowded?

Crowded

Retained but loads better in urban than rural sample

Facility environment

35. Thinking about the wards, washrooms and the general environment of the health facility, will you say the facility was very clean, clean, dirty, or very dirty?

Clean

Retained but loads better in rural than urban sample

Facility environment

36. Was there water in the facility?

Water

Retained

Facility environment

37. Was there electricity in the facility?

Electricity

Retained

Facility environment

38. In general, did you feel safe in the health facility?

Safe

Retained